Managed Services

Seamless IT Management for Business Growth

Why Choose Cloud 9 as Your Managed Services Provider?

Your Strategic Partner in IT Excellence

Cloud 9 Infosystems is a trusted Managed Services Provider delivering reliable Managed Services across Azure, AWS, Google Cloud, and hybrid environments. Our tailored Azure Managed Services ensure secure, optimized, and scalable IT operations with end-to-end support.

Expertise & Recognition

As a Microsoft Designated Managed Services Partner and Azure Expert MSP, Cloud 9 delivers best-in-class Azure Managed Services with direct access to Microsoft experts, ensuring advanced support and accelerated digital transformation.

Comprehensive Service Offerings

We deliver end-to-end Managed Services across Azure, Dynamics, and M365 Managed Services. As a trusted Microsoft 365 Managed Service Provider, we ensure your cloud, apps, and IT operations stay efficient, secure, and future-ready.

Proactive & On-Demand Support

Cloud 9 provides 24/7 monitoring, proactive maintenance, and rapid on-demand support to prevent disruptions. This reliability strengthens our position as a trusted Managed Services Provider.

Customized Cost Management

Our Azure Managed Services deliver continuous optimization, usage insights, and tailored cost-control strategies to keep your cloud spending efficient and aligned with business goals.

Security & Compliance

As a Managed Security Service Provider, we embed strong security frameworks across every service from identity protection to threat management and compliance ensuring end-to-end protection.

Empowering You to Focus on Growth

As your Microsoft 365 Managed Service Provider, we handle all backend management so your teams can stay focused on productivity and business growth with secure, automated M365 solutions.

Local Touch with Global Reach

Backed by Microsoft’s global ecosystem, we offer enterprise-grade standards with personalized, local-first support tailored to your region and industry.

Flexible & Scalable Solutions

Our Managed Services scale with your business supporting workload expansion, new integrations, and legacy modernization with adaptable, future-ready solutions.

Reliable SLAs for Guaranteed Performance

Our strong SLAs guarantee high availability, performance, and responsiveness, ensuring that you receive consistent and reliable service. This commitment to quality helps minimize risks associated with IT investments and operations.

Managed Service for M365

Our Managed Services cover everything from cost optimization and 24/7 proactive governance to advanced infrastructure, application, and network monitoring, ensuring your IT environment remains agile, scalable, and secure across any cloud or on-premises setup.

What is an Azure MSP?

An Azure Expert MSP such as Cloud 9 is a specialized service provider that leverages deep knowledge of Microsoft Azure to manage and optimize cloud operations. These partners are rigorously tested and certified by Microsoft to handle the most critical environments and applications, ensuring that enterprises can maximize the potential of Azure without the complexities of managing it themselves. By aligning with an Azure MSP, companies gain access to ongoing innovation, operational excellence, and strategic advice tailored to their unique needs.

Why Choose Cloud 9 for as your Azure Managed Service Provider?

Maximized IT Investment

We help reduce costs and improve your bottom line while accelerating growth.

On-Demand Expertise

Access to Microsoft product experts and advanced service offerings, including monthly patching, updates, and quarterly security reviews.

Enhanced Resilience & Security

Leverage Azure’s built-in geo-redundency and our added security management to ensure high availability and protect your data.

Governance & Performance

We ensure robust governance, performance management, and resilience across all Azure services

Cost Optimization

Regular assessments to ensure efficient use of Azure resources, avoiding wasteful expenditure.

Managed Service for M365

We provide end-to-end management of the entire Microsoft 365 suite including SharePoint, Intune, and Office apps ensuring seamless performance, enhanced security, and improved user productivity across your organization.

Employee Productivity

Services designed to increase productivity and employee satisfaction by ensuring reliable access and smooth operation of all Microsoft 365 applications.

Continuous Support

24/7 on-demand support, including application support, asset and device management, and license management.

Security & Compliance Management

Managing security settings and compliance across your Microsoft 365 deployment to safeguard your organization.

Proactive Services

Asset and device management coupled with detailed advisory services to maintain operational efficiency.

Microsoft Licensing Complexity

Our services are designed to ensure your organization remains compliant with Microsoft’s evolving rules and policies, preventing costly penalties and enhancing your software asset management strategies.

Empower Your Workforce with Cloud 9’s M365 Managed Services

As one of the top managed service providers in Chicago, we offer a secure, scalable, and cost-effective Microsoft 365 experience. Let our experts handle your M365 environment while you focus on driving business success.

Tailored IT Solutions for Your Business

Only pay for what you need with Cloud 9’s flexible Managed IT Services. Choose the right package that aligns with your IT goals, ensuring cost efficiency, scalability, and seamless cloud operations.

Pick What’s Best For You

Cloud 9 wants to make sure that you only pay for what you need. With our fully managed IT services and solutions you can pick
the package that best meets your IT requirements.

COMPARISON CHART

SERVICE* BRONZE SILVER GOLD
24x7 Basic Cloud Server Monitoring
60 Minute Quarterly Cloud Optimization Consultation
Proactive Consulting & Optimization
Azure Services Health Monitoring and Alerts
Issue Escalation to Microsoft Support if Required
Cloud Server Patch Management
Access to Advanced Cloud Monitoring
Native Azure Backup Monitoring
Azure Consumption Monitoring and Budget Alerting
Technical Account Manager (TAM)
Biannual Azure Platform Optimisation Review (performance/cost/security)
Supports PAYG, EA, and CSP Azure Subscriptions

*Other services are available and tailored to individual client needs. Contact us for further information.

Choosing Cloud 9 as your Managed Service Provider means partnering with a leader in Microsoft cloud solutions that not only enhances your operational efficiencies but also secures and transforms your IT landscape, all while letting you focus on driving your business forward.

Unlock the Full Potential of Your IT with Cloud 9

Partnering with Cloud 9 as your Managed Service Provider means gaining a trusted expert in Microsoft cloud solutions. We help you streamline operations, enhance security, and drive digital transformation, so you can focus on what matters most—growing your business.

Get started on our special Managed Services offer

Frequently Asked Questions

Managed Services are a comprehensive approach where a third-party provider, like Cloud 9, manages and optimizes your IT infrastructure, cloud environments, security, and applications, allowing your team to focus on core business goals.
Cloud 9 is a Microsoft Designated Managed Service Partner and Azure Expert MSP. With certified expertise, 24/7 monitoring, proactive support, and scalable solutions, we deliver comprehensive Azure and Microsoft 365 Managed Services tailored to your business needs.
As a trusted Managed Security Service Provider, Cloud 9 integrates advanced security solutions including threat detection, identity management, and compliance monitoring. We ensure your Microsoft cloud environment remains protected against evolving cyber threats.

Absolutely. Cloud 9 continuously analyzes your cloud usage to provide actionable insights, eliminate waste, and optimize costs. Our goal is to ensure you get maximum ROI from your Managed Services investment.

Cloud 9 provides managed services across all major cloud platforms (Azure, AWS, Google Cloud), hybrid setups, and on-premises IT infrastructures.

Our services include:

  • 24/7 monitoring and proactive issue resolution
  • Cloud and infrastructure management
  • Security and compliance management
  • Cost optimization and resource management
  • Backup and disaster recovery
  • Automation and DevOps support
  • Strategic IT advisory

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